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Connecting to Providers

Before you can browse content from a provider, you need to connect to it. Some providers require authentication, while others can be connected with a single click.

Browsing Available Providers​

  1. Open the Content Providers screen from the sidebar (select the Providers icon at the bottom)
  2. You will see a grid of provider cards, each showing the provider's logo and name
  3. Connected providers display a green Connected badge below their name
  4. Providers that are not yet available show a Coming Soon label

Connecting Without Authentication​

Some providers do not require a login. When you select one of these providers, FreePlay connects immediately and opens the content browser. No credentials are needed.

Device Flow Authentication (QR Code)​

Certain providers use a device flow, similar to how you sign in to streaming apps on a TV:

  1. Select the provider card on the Content Providers screen
  2. FreePlay displays a QR code and a verification URL
  3. Scan the QR code with your phone, or visit the displayed URL on any device
  4. Enter the user code shown on the TV screen
  5. Complete the sign-in process on your phone or computer
  6. FreePlay detects the successful login and displays Connected!
  7. The content browser opens automatically

A pulsing Waiting for authorization indicator shows that FreePlay is checking for your login. The code expires after several minutes, so complete the process promptly.

Form Login​

Other providers use a traditional email and password login:

  1. Select the provider card
  2. Enter your Email and Password using the on-screen keyboard
  3. Select the Sign In button
  4. If your credentials are correct, FreePlay displays Connected! and opens the content browser
tip

Use the directional pad on your remote to move between the email field, password field, and sign-in button. Press Select on a text field to open the on-screen keyboard.

Disconnecting a Provider​

To disconnect from a provider you have already connected:

  1. Go to the Content Providers screen
  2. Select the provider card that shows the Connected badge
  3. A confirmation prompt asks if you want to disconnect
  4. Choose Disconnect to remove the connection

After disconnecting, the provider's content will no longer appear in your sidebar.

note

Disconnecting removes the saved authentication from your device. You will need to sign in again if you want to reconnect later.