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Messages and Notifications

The member portal keeps your private conversations and your notifications together. Send a private message to anyone in your church's directory, and use your Inbox to catch up on everything that needs your attention -- group posts, serving requests, tasks, and more.

Before You Begin

  • You need to be logged in. If you are signed out, these screens show a Sign In button instead.

Opening Your Messages​

Tap the bell in the app bar to see your most recent conversations and notifications at a glance (see Notifications and Messages). For the full list of conversations, open Messages (/mobile/messages) -- from Messages in the Inbox section of your Me page, or View all messages in your inbox.

The Messages page lists your conversations, newest first. Each row shows the other person's name and photo, a preview of the latest message, and when it was sent. Conversations with something you haven't read are shown in bold with a New badge, and the number of unread conversations appears under the page title. Type in Search conversations to filter by name or message text.

Starting a Conversation​

  1. Tap New message on the Messages page (or New message in the bell panel).
  2. Your Recent contacts are listed first. To find someone else, type their name in Search for a person to message and pick them from Matches.
  3. Type your message and tap the send button.

You can also start a conversation from someone's profile in the member directory by tapping Message.

Sending and Formatting Messages​

Type in the Type a message… box at the bottom of the conversation. Tap the smiley-face button to add an emoji. On a computer, Enter sends the message and Shift+Enter starts a new line; on a phone, Enter starts a new line and you tap the send button to send.

To make text bold or italic, or to add a list, highlight it and use the toolbar that appears -- the same way as in group chat.

New messages appear right away for both people while the conversation is open, and each message shows when it was sent. Tap the person's name at the top of the conversation to open their directory profile.

Editing or Deleting Your Messages​

Tap the ⋮ button next to one of your own messages, then:

  • Edit -- puts the message back in the message box. Change it and send it again; tap Cancel next to Editing message to stop editing.
  • Delete -- asks you to confirm, then removes the message for everyone in the conversation.

You can only edit or delete messages you sent.

Deleting a Conversation​

On the Messages page, tap the trash icon next to a conversation and confirm with Delete. This removes the conversation from your list.

When You Can't Message Someone​

  • If someone is under your church's minimum age for private messages, their profile has no Message button, and a conversation with them shows "Messaging isn't available for this profile." instead of a message box.
  • If a message can't be sent, you'll see "Message failed to send." Check your connection and try again.

Your Inbox​

Tap See all at the bottom of the bell panel, or Open inbox on your Me page, to open your Inbox (/mobile/notifications). Under the title it shows how many unread messages and new notifications you have, with a Notification Preferences button to choose what you're notified about.

  • Messages -- your most recent conversations, with View all messages to open the Messages page.
  • Notifications -- your most recent notifications, with a New badge on unread ones. Tap a notification to go to the group, plan, conversation, or page it came from.
  • Push notifications -- turn push notifications on or off for the device you're using. See Push Notifications on This Device.

Tap View all notifications to see every notification, grouped under Today, This week, and Earlier. Tap Unread to show only the ones you haven't read, or All to see everything again. Tap the trash icon next to a notification to delete it, or tap Clear All and confirm to permanently remove every notification in your list. Tap Back to Inbox to return.