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Checking Out & Child Safety

Check-out closes the loop on child check-in: a parent presents the security code from their pickup label, the kiosk verifies who is picking up, and the children are checked out. Manned stations also get safety tools — trusted-pickup verification, page-a-parent texts, security-label reprints, and an emergency broadcast.

Before You Begin

  • Check-out is available on stations set to manned mode in the kiosk admin settings
  • Children must have been checked in with a printed pickup label carrying the security code
  • Paging and emergency broadcasts require your church to have a texting provider connected in B1 Admin

Starting a Check-Out​

  1. On a manned station, tap Check Out on the lookup screen.
  2. Enter the 4-character security code from the family's pickup label. You can type it, use the on-screen keypad, or scan the label's barcode with a USB or Bluetooth scanner — the code submits automatically once all 4 characters are entered.
  3. The kiosk shows the children checked in under that code.

Verifying Who Is Picking Up​

The check-out screen asks who is picking the children up:

  • Trusted pickup people for the household appear as tappable cards with their photo and relationship — tap the person standing in front of you.
  • Household adults also appear in a photo grid.
  • Other lets you type a name for someone not on the list.

If a typed name matches someone marked Not Authorized for that household, the kiosk blocks the check-out with a warning. A staff member can choose Override to proceed anyway — the override is recorded on the attendance record with the person's name.

Once the picker is confirmed, tap check out. The pickup person's name is stored with the attendance record.

info

Trusted and not-authorized pickup people are managed by church staff on each person's page in B1 Admin — see Check-In Safety.

Paging a Parent​

Need a parent during the service — a diaper change, a crying child? From the check-out screen on a manned station, staff can send a page: a text message to the child's parents or guardians through the church's texting provider. Parents who opted out of texts or have no mobile number are skipped, and the kiosk shows how many messages were sent.

Reprinting Labels​

If a nametag or pickup label is lost or damaged, staff on a manned station can reprint the family's labels from the check-out screen after entering the security code. The reprint uses the same printer and label templates as the original check-in.

Emergency Broadcast​

In an emergency, staff can text the guardians of every checked-in child for the current service at once:

  1. Open the kiosk admin settings (7 rapid taps on the header logo, plus the PIN if one is set).
  2. Tap Emergency broadcast.
  3. Enter the message, then type EMERGENCY in the confirmation field — the Send broadcast button stays disabled until you do.
  4. The kiosk reports how many phones received the message and how many people were skipped (opted out or no mobile number).
warning

The broadcast goes to every checked-in household for the selected service. Use it for genuine emergencies — evacuations, lockdowns, severe weather.