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Check-In Safety

B1 includes a set of child-safety controls for check-in: room capacity limits and volunteer-to-child ratios, age and grade guidance at the kiosk, check-in types that distinguish members, guests, and volunteers, and a trusted-pickup list per household that is verified at check-out. This page covers how to configure each safety feature in B1 Admin.

Before You Begin

Room Capacity and Closing a Room​

Each check-in room (group) can enforce its own limits. Open the group, click the pencil icon to edit its settings, and find the Check-In Capacity section:

  • Capacity -- The maximum number of people who can be checked in to this room at once. When the room is full, check-in to it is blocked and the kiosk names the full room.
  • Guest Capacity -- An optional separate cap on how many guests the room can hold.
  • Closed for Check-In -- Set to Yes to stop all check-ins to this room immediately (for example, when a class is cancelled or a room is unavailable). Check-outs still work.

Volunteer Ratios​

The same Check-In Capacity section on the group includes staffing rules:

  • Children per Volunteer -- The maximum number of children each checked-in volunteer can cover (e.g. 5 means one volunteer per five children).
  • Minimum Volunteers -- The smallest number of volunteers that must be checked in before children can check in to the room.

Volunteers count toward these rules when they check in with the Volunteer type at the kiosk (see Check-In Types below).

Choosing Warn vs. Block​

How strictly ratios are enforced is a church-wide setting:

  1. In B1 Admin, go to Settings > Manage Church and open the Check-In tile.
  2. Set Volunteer Ratio Enforcement:
    • Warn (allow with confirmation) -- The kiosk shows a warning when a room is over ratio or under its minimum volunteers, and a staff member can confirm to proceed anyway. This is the default.
    • Block (prevent check-in) -- Check-in to the room is refused until enough volunteers are checked in.
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Capacity and Closed for Check-In are always hard limits — the warn/block choice applies only to volunteer ratios.

Check-In Types​

Every check-in records whether the person is a Member, Guest, or Volunteer. The type is chosen with chips on the kiosk household screen (Member is the default). Types feed the safety rules — volunteers provide ratio coverage, and guests count against the room's Guest Capacity.

Age and Grade Room Guidance​

You can give each room age or grade bounds so the kiosk guides families to appropriate rooms:

  • On the group's settings, use the Age & Grade section to set the minimum/maximum age (years and months) and/or grade for the room.
  • At the kiosk, rooms a child qualifies for are highlighted and rooms they don't are dimmed. A dimmed room can still be chosen with a staff confirmation — the guidance never hard-blocks.

Grades roll over on your church's grade promotion date:

  1. In B1 Admin, go to Settings > Manage Church and open the grade promotion tile.
  2. Set the month and day your church promotes students (for example, August 1). Ages and grades at the kiosk are computed as of the most recent promotion date.

Trusted and Not-Authorized Pickup People​

Each household can carry a list of people who are — or are not — allowed to pick up its children.

  1. Open a person's page in People and find the Pickup card.
  2. Click Add. Search for an existing person, or add someone not in the system by entering their Name, Relationship, and a photo.
  3. Set the Status:
    • Trusted -- At check-out, this person appears as a tappable pickup card with their photo, making verified pickup fast.
    • Not Authorized -- If someone attempts pickup under this name, the kiosk blocks check-out with a warning. A staff member can override, and the override is recorded on the attendance record.

Click a person's status chip on the card to toggle between Trusted and Not Authorized.

Suggerimento

Add photos to trusted pickup people whenever possible — the check-out screen shows the photo so volunteers can visually verify the person standing in front of them.

Page-a-Parent and Emergency Broadcast​

Both features send text messages through your church's connected texting provider — there is no built-in SMS service, so one of the supported providers must be configured first.

  • Page a parent -- From a manned kiosk's check-out screen, staff can text a checked-in child's parents/guardians (for example, "Please come to the nursery").
  • Emergency broadcast -- From the kiosk's admin settings, staff can text every checked-in household's guardians for the selected service at once. Sending requires typing EMERGENCY to confirm.

People who have opted out of texts, or who have no mobile number on file, are skipped automatically — the kiosk reports how many messages were sent and how many were skipped.

See the kiosk-side walkthrough in Check-Out & Child Safety.